Securing the Future of Legal IT

How Bit by Bit Transformed Technology for NYC Law Firm 

At Bit by Bit, we understand that law firms operate in a high-stakes environment where security, efficiency, and reliability are non-negotiable. That’s why we’re proud to spotlight our ongoing partnership with a mid-sized law firm based in New York committed to modernizing its IT infrastructure and safeguarding client data. 

The Challenge 

The firm needed more than a new IT provider; they needed a strategic partner to: 

• Replace an underperforming IT service 

• Modernize outdated hardware and software 

• Support a hybrid workforce with secure remote access 

• Strengthen cybersecurity and reduce recurring issues 

The Solution 

Bit by Bit delivered a comprehensive IT transformation: 

• Conducted a full network assessment and overhaul 

• Rolled out secure, fully managed laptops to every employee 

• Integrated Microsoft Intune for device management 

• Implemented 24/7 help desk support for seamless issue resolution 

• Launched a full cybersecurity assessment and began deploying zero trust architecture and app protections 

The Results 

• Efficiency: Major improvements in ticket resolution and productivity 

• Security: Enhanced protection of corporate data and email access 

• Support: Responsive, proactive help desk and project management 

• Satisfaction: A perfect 5.0/5.0 rating across all categories on the Clutch Business Review Site. https://clutch.co/profile/bit-bit-computer-consultants 

In Their Words 

“Bit by Bit comes to the table with a lot of knowledge. They’ve been around for a very long time. They’re super responsive and want to help you become the most efficient you can.” 
— Finance Manager of the NYC Firm 

Why It Worked 

The firm chose Bit by Bit for our deep expertise, industry versatility, and commitment to proactive service. Our team’s responsiveness, transparency, and collaborative approach made the transition smooth and the results sustainable.