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It's a pretty easy correlation to make. The more training and certification technology support experts have, the more they have to offer our clients that come to them daily with a wide range of requests for help with their IT.
At Bit by Bit, we are proud of our frontline IT workers -- the technicians, engineers, and managers who make up our 24/7/365 Help Desk and respond to the questions and requests from our clients. Whether it's help with a forgotten password, data backup, procuring new hardware, or a full-on system overhaul, they're the friendly voices at the other end of ticket request who quickly step into action.
We're fortunate that many of our IT engineers have been part of Bit by Bit for years, developing relationships with our clients, delivering a high level of qualifications, IT knowledge, dedication, and professional certifications. As problem solvers, they support today’s core technologies from security to cloud to data management and more.
And, they've earned it. Our tech engineers have done the hard work to garner industry certifications that prove that they can think on their feet to perform critical IT support tasks at the moment our clients need them. By keeping on top of the new demands in high technology and learning new skills and IT certifications, they serve as a valuable asset to both Bit by Bit and our clients.
Here are some of the technology IT certifications our tech engineers have earned:
MCSE - Microsoft Certified Solutions Expert
CCNA - Cisco Certified Network Associate
MTCNA - MikroTik Certified Network Associate
You can learn more about all that our Help Desk offers our clients by contacting us at info@bitxbit.com.
